ASOPROFESSIONALLET’S TALK ↗

THE ASO PROFESSIONAL FIELD GUIDE / Improve app store conversion rates

MORE VISITORS?
FIRST FIX THE FRICTION.

A conversion problem is a question to investigate, not an automatic instruction to redesign every screenshot. Start by finding out what changed and which visitors are affected.

GET INTO THE DETAIL ↓
Gabriel reviewing app creative and conversion decisions at work
GABRIEL MACHURET / ASO IN PRACTICE

MAKE THE THINKING VISIBLE

Same audience rates. Different headline.

Period one

A: 80%B: 20%

340 installs / 1,000 visitors = 34%

Period two

A: 20%B: 80%

160 installs / 1,000 visitors = 16%

Swipe horizontally to compare all columns →

Illustrative editorial review
AudienceConversion in both periodsPeriod one visitorsPeriod two visitors
A40%800200
B10%200800

Hypothetical arithmetic: 800 × 40% + 200 × 10% = 340; 200 × 40% + 800 × 10% = 160. Bars show visitor mix, not conversion. No creative change is assumed.

01

Define the conversion you are discussing.

Write down the report, numerator, denominator, store, country and date range. Different reports can describe different events and populations. Two percentages that look similar may answer different questions. Preserve those definitions when comparing periods.

The conversion service page includes a scenario calculator. It demonstrates arithmetic; it does not establish that two real reports are comparable.

02

Check whether the audience changed.

Campaigns, market mix and discovery sources can change the visitors reaching a listing. A lower aggregate rate may coincide with a new audience even if the listing itself did not change. Inspect relevant segments where the available data supports them.

The illustrative chart shows why an overall percentage can move without a within-group change. It is a fictional example designed to explain interpretation, not a claim about a client’s performance.

03

Inspect the promise and the product evidence.

Ask what the visitor expects on arrival and what the listing demonstrates. A promise of a quick first result should be supported by a clear starting experience. A dense settings screen may show real functionality while failing to answer that first question.

Use value proposition and opening screenshots to identify the mismatch before choosing a visual treatment.

04

Separate accuracy fixes from experiments.

Correct misleading or outdated information through the appropriate publishing workflow. When two accurate messages could plausibly work, write a hypothesis and confirm a suitable evaluation method. Do not describe every copy revision as an isolated experiment.

Use the hypothesis builder and test prioritisation to make the question and next step explicit.

05

Evaluate the result in context.

Record the published version, concurrent changes and relevant observation conditions. A stronger install rate is not the entire business outcome if it attracts people who misunderstand the product. Consider downstream quality where reliable evidence is available.

A result can support a rollout, reject an idea or leave uncertainty. Preserve that distinction. If the underlying cause remains unclear, start with an ASO audit instead of declaring the latest design a universal winner.

CLEAR UP THE DETAILS

Common questions.

Is a redesign always the first step?

No. Definitions, audience mix and product expectations may explain the issue before design enters the discussion.

Does more traffic always mean more useful users?

No. Consider whether the audience fits the product and what happens after installation.

Can a conversion increase prove one screenshot worked?

Only an appropriate evaluation can support that conclusion. A before-and-after movement alone does not isolate the cause.

FOLLOW THE NEXT QUESTION

Keep learning.

PUT IT TO WORK ON YOUR APP

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CONVERSION OPTIMIZATION ↗